Digital Product Delivery Policy

Last updated: August 1, 2026

How Digital Products Are Delivered

All digital products from Mell-Tedd Cheezz are delivered as PDF files. After completing your purchase through Stripe, you will receive an immediate download link on the confirmation page. A copy of the download link is also sent to the email address you provided at checkout.

Download Instructions

1. After payment, click the download button on the Stripe confirmation page.
2. Check your email for a receipt and download link from Stripe.
3. Click the link to download your PDF file.
4. Save the file to your device. We recommend saving immediately, as download links may expire after 24 hours.

Free Products

Free Comic Sampler: Delivered instantly after you enter your email on the sampler form.
Free Activity Bundle: Delivered via email after you subscribe through the activity form.
Good Gravee List: You will receive periodic email updates. No download is required.

File Format and Compatibility

All products are delivered in PDF format. They can be opened on any device with a PDF reader (computer, tablet, phone, e-reader). For the best reading experience with illustrated content, we recommend a tablet or computer with a color screen.

Download Issues

If your download link is broken, expired, or the file is corrupted, email editor@goldtouchbrands.com within 14 days of purchase with your order number, and we will provide a new download link or a full refund.

Re-downloading

If you lose your file, contact us with your order number and we will provide a new download link. Please save your files after first download — we recommend backing up to cloud storage.

Contact

Gold Touch Brands, LLC · 8401 Mayland Dr, Richmond, VA 23294
Email: editor@goldtouchbrands.com

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